Technology
Advocate 20/20’ is our proprietary web-based SQL-driven data management system using Patient-Smart Technology ™ to track information across multiple visits, across multiple facilities and across state lines in a single patient portfolio. Key features of our system include:
Predictive Intelligence. Assist the Advocate in evaluating the screening information and finding every eligibility opportunity.
Customer relationship management “CRM” tools. CRM technology increases the execution speed of outbound calls and manages patient communications. Advocates spend more time talking to and screening patients and less time dialing and redialing phone numbers.
Next Generation Workflow management. Reduces unnecessary denials by ensuring timely contact with caseworkers to follow-up on open applications.
Comprehensive Data management. Darwin’ tracks multiple visits, multiple applications, and healthcare activities at multiple facilities all at once. All data is immediately retrievable with the click of the mouse and easily transferred into any format including forms, applications and other documents.
Seamless integration with your system. Simple file transfer protocols have been established to allow Darwin’ to manage new referrals and to electronically update account activity in your system.
Print completed forms and applications. From Medicaid applications to hospital specific charity forms. Your staff can have on demand access to the charity information they need, real-time at their desktop.
Customized Reporting. The data structure allows for in-depth, on-demand reporting on anyaspect of the information using Crystal Reports® version 11.
